At M&G our purpose is to give everyone real confidence to put their money to work. As an international savings and investments business with roots stretching back more than 170 years, we offer a range of financial products and services through Asset Management, Life and Wealth. All three operating segments work together to deliver attractive financial outcomes for our clients, and superior shareholder returns.

Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.

We will consider flexible working arrangements for any of our roles and also offer work place accommodations to ensure you have what you need to effectively deliver in your role.

Risk & Controls Analyst – M&G Life

The Role:

At M&G our purpose is to help people manage and grow their savings and investments, responsibly. As a business, we are continuing to take steps towards a sustainable future, delivering better long-term solutions for our customers and clients and identifying new opportunities to make a positive impact for our environment and communities. To help us achieve our vision we’re looking for exceptional people who live our values of care and integrity and who can inspire others; embrace change; deliver results and keep it simple.

An excellent opportunity has arisen for a Risk & Controls Analyst to join our highly respected Risk, Assurance and Remediation team with our Life Division. This role will have a blended approach between working from home and our office in Stirling (2-3 days) and will support the Risk Manager to provide assurance/ risk oversight for our material outsourcers.

Key Responsibilities for this role may include:

• To support the Life business area in applying the requirements of M&G’s Operational Risk Framework.
• To maintain the business area risk profile and keeping supporting documentation and systems up to date e.g. Risk registers, controls descriptions, risk acceptances, risk assessments etc.
• Assess and monitor control environment metrics for the business area.
• Participate in assurance reviews, in order to provide senior management with ongoing comprehensive end-to-end assurance over key business processes.
• Participate in a executing a risk-based control testing program, in order to provide senior management with ongoing comprehensive end-to-end assurance over key business processes.
• Work alongside colleagues to feedback results of QA oversight, assurance reviews and/or the KCA programme and to ensure recommendations are incorporated into BAU.
• To operate pro-active risk management, including root cause analysis into issues and control failings and contribute to the design of action plans to ensure they mitigate and resolve identified issues.
• To monitor the remediation of issues, and events discussing outcomes with relevant stakeholders and ensuring MetricStream remains updated in line with operational risk standards.
• To operate and drive a culture of risk and controls awareness within the local business area, providing active communications, guidance and training to the business area when required.
• Support the senior analyst(s) and team manager(s) in providing first line risk activities and oversight.
• Conduct quality assurance oversight and process adherence reviews for key customer processes.
• Identify problem areas, trends, and risks associated with processes
• Maintain proactive communication with senior management including regular updates on engagement progress and identified or potential issues.
• Work flexibly and building collaboratively constructive and supportive working relationships with teams across M&G plc and suppliers.
• Keep abreast of industry trends, regulatory and business issues impacting self-certification.

Key Knowledge, Skills & Experience:

• Experience of risk management, assurance and supplier oversight in regulated financial services organisations - essential
• Experience of applying quality assurance and quality control methodologies within a Financial Services operational environment
• Experience of controls assurance and testing
• Experience of implementing risk, assurance and/or oversight methodologies
• Pro-active approach to problem solving, understanding root causes, and driving continuous improvement
• Strong analytical mind and an eye for detail
• Strong communication and influencing skills
• Working knowledge of life and pensions products, markets and competitors
• Working knowledge of M&G products, systems, services and distribution methods (Preferred)
• Working knowledge of BaNCS system (Preferre